Las Vegas Internet Services
What should you consider when seeking an agency to work
with on your
internet project?
Everybody is aware that a good web presence is vital
but whether you already have a site and are looking at updating in
the near future, or
are looking to make your first steps onto the information superhighway,
the potential for disaster is huge. So to help, Las Vegas Internet
Services has produced the first in a series of unbiased, common sense, buying
guides
to help
you survive the minefield of buying a web site.
- Be clear about how you will measure
the success of the web site. It is vital to define the goal
of your site before any work is undertaken, ask your self what
you are hoping to achieve. Is it sales, to disseminate information
or an active news resource etc.
The answer to these questions is vital for all future work on the site. Any
agency that comes to you with visuals or mechanics before they know the purpose
of the site is trying to sell what they want, not what you need. Setting
and monitoring success criteria will ensure you measure success objectively
and will provide the platform for future web developments.
- Who are your audiences? Why are they visiting your site
and what will draw them back for further visits? Why people visit
your site provides the framework for your content. This content needs
to be refreshed and be relevant to keep the site sticky! Commercial,
B2B, consumer, age group, location, language, likely hardware platform,
bandwidth etc. All of these must be allowed for and needs to be considered
in the preliminary stages of site design.
- What do you expect visitors to
gain from your site? Are you expecting actual sales with payment, or are
you hoping to inform potential customers. Do you want your catalogue
online for browsing or is it a promotional tool?
- How will you proactively maintain
the content of your site on a day to day basis? If your site is a simple information
site you probably won't need to update it very often (although
remember that changes will be needed if only when addresses or
telephone numbers change) but for most web sites the information
changes are much more frequent, whether its new products every
month or stock levels and news information which can change by
the minute.
You need to be sure that whoever builds your site allows for these future
content changes. Do you want to be talking to your designers every time you
want to change a price or similar (and of course be charged accordingly)
or do you want to have the ability to update the site yourself, with minimal
effort and cost.
- What types of organization will
you shortlist for proposals? A quick look in the press shows companies offering complete
web sites for little as $299, whereas dedicated design agencies
can be quoting $10,000+.
There is a huge range to choose from and you really do get what
you pay for – remember that your site will be the first contact
for a lot of new potential customers from anywhere in the world.
Cheap and cheerful is a dangerous game to play, with your company image and
reputation at stake. Equally you need to be sure that you are paying for
what you need, not to produce an all singing and dancing exhibition piece
for your design company, which your customers don't need and probably can't
use anyway.
- Can the agency demonstrate a
track record of providing solutions similar to your own needs (although
not necessarily in your industry)? Don't be somebody's showcase, you need to be
sure the company you use is professional and has a proven ability
of working with businesses similar to your own.
- Does the agency short listed
show sufficient understanding of how a web site fits in the marketing
mix? There are plenty of companies
with good technical ability, but that is only a part of the equation,
you need somebody with a sound marketing background, who can help
promote your company in, what is probably, a new medium to yourselves.
The potential problems are huge and you need to get this right
the first time.
- Can the agency show sufficient
knowledge in the area of web usability? i.e. producing a site that is
accessible to as wide an audience as possible, regardless of internet
connection, computer and browser type?
- Will the agency provide you with
enough qualitative information after the site is live to provide
recommendations on how the site can be developed? The creation and launch of your
site is a big event, but then what? You need constant feedback
on its activity, reliability and usage. Are customers looking at
particular items but not buying? Where are they located? Can they
find what they need? These and dozens of other questions can be
of huge benefit to your business and you need to be sure your designers
can provide this information and on-going support.
- Is the agency interested in your
long-term interests or a quick project win? The number of companies in this
field which have started up and disappeared within the first year
or so is scary. You are then left with zero support at best and
at worst a site which could disappear overnight or that stays up
forever getting more and more out of date and you having no way
of correcting or accessing it. Las Vegas Internet Services has
ten years of experience in professional design and marketing for
some
of
the
regions most prestigious companies and can prove our ability in
all of these areas.
Las Vegas Internet Services
Las Vegas business web developers
and business consultants building and marketing your web site for USA
and international markets.
|